FAQ,s

 

Frequently Asked Questions (FAQs) – Gul Posh

General Questions

Q: What is Gul Posh?
A: Gul Posh is a premium fragrance brand offering perfumes inspired by the world’s most famous scents. Our fragrances are designed to perform in Pakistan’s climate, ensuring long-lasting impact even in heat, humidity, and pollution.

Q: Are your perfumes original or inspired?
A: Our perfumes are inspired by luxury brands, delivering premium scents at a fraction of the price without compromising on quality.

Q: How long do your perfumes last?
A: Our perfumes are formulated for high performance and can last 8+ hours depending on skin type, environment, and application.


Orders & Shipping

Q: Do you offer free shipping?
A: Yes! Shipping is always included in the price, with no hidden fees.

Q: Where do you ship?
A: We currently ship all over Pakistan but do not offer international shipping at this time.

Q: How long does delivery take?
A: Orders are typically delivered within 3–7 business days. Remote areas may take slightly longer.

Q: How can I track my order?
A: Once your order is processed, you'll receive a tracking number via SMS or email.


Returns & Cancellations

Q: Do you accept returns?
A: We offer a No-Questions-Asked 10-day return policy for 100ML perfumes. However, 10ML perfumes (single units, packs of 2, 3, and 5) are non-returnable since they are discovery packs meant for testing.

Q: How do I return a 100ML perfume?
A: Contact our support team within 10 days of delivery, and we’ll guide you through the return process.

Q: Can I cancel my order?
A: Orders can be canceled within 12 hours of placement. Once processed, cancellations are not possible.


Product & Usage

Q: What is the best way to apply perfume for long-lasting results?
A: Apply on pulse points like the wrists, neck, and behind the ears. Moisturized skin helps retain fragrance longer.

Q: Are your perfumes suitable for all seasons?
A: Yes! Our perfumes are specially designed for Pakistan’s climate, ensuring excellent performance in hot summers, humidity, and pollution.

Q: Do you offer testers?
A: Yes! Our 10ML discovery packs (available in single units, packs of 2, 3, and 5) let you try scents before committing to a 100ML bottle.

Q: What if I have an allergy or skin reaction?
A: If you experience any allergy, rash, or skin irritation, immediately seek medical support. While we use high-quality ingredients and follow international standards, we do not take responsibility for any allergic reactions, skin conditions, or sensitivities. If you suspect you may have skin sensitivity to perfumes or their ingredients, please consult a doctor before use.


Promotions & Discounts

Q: Do you offer bundle discounts?
A: Yes! We offer special discounts on discovery packs of 2, 3, and 5, so you can explore multiple scents at a lower price.

Q: How can I stay updated on sales and promotions?
A: Follow us on Instagram & Facebook and subscribe to our newsletter for exclusive deals, flash sales, and giveaways!


📩 Still have questions? Contact our support team—we’re happy to help! 😊